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New connection
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Existing connection
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Priority Services

Who is your supplier?

If you're unsure who you should be paying your bill to, visit the “Who is my supplier?” page to find out who your supplier is.

Find your supplier
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Some of the services we offer

We offer a variety of services to help if you are looking for a new electricity connection or if you already have electricity. Below are some of our popular job types.

  • Need more power?

    Are you making changes to your home or small business and need more power? We can help you with this. We know the process can sometimes be a lot to take in, but don't worry as we'll guide you through the steps you need to take. 

    Change your electricity supply

  • Moving your meter

    You may be planning a new extension, renovation or just looking to move your supply to a more accessible position. You can find out here what work is involved in moving your service supply cable and how the process works.

    Move your electricity supply

  • 1-4 new electricity connections

    Are you looking to connect 1-4 residential properties, small business or temporary building supply? This page will explain everything you need to know when applying with us. We also have a quick estimate calculator to estimate your project charges before you apply.

    New electricity connection

Who we are

Our electricity distribution and transmission networks carry electricity to over 3.8 million homes and businesses across the north of Scotland and also central southern England.

Our skilled teams are based right across the regions we serve, from the bustle of West London to the smallest villages in the Highlands and Islands of Scotland.  They are supported by engineering and customer service teams based in major offices and depots in centres like Reading, Portsmouth, Perth, and Inverness.
Find out more
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  • Contact us

    There are many ways you can contact the teams across our business. Visit the “Contact us” page to find information on all our contact numbers, email addresses and social media channels – we’re here to help.
    Contact us

  • Frequently asked questions

    We're committed to giving our customers a 10/10 customer service experience. Our friendly and experienced staff are available to answer your calls and emails and resolve any queries you may have. If you would like to send us a compliment or request to speak with our Customer Relations team visit our Customer Support page.
    Customer Support

  • Works in your area

    Have you noticed we are carrying out work in your street or outside your home? We have an interactive map that can help you search for any works in your area and provide you details on when we are due to finish works and why we are in your area.
    Our works